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SmartThrone is unconditionally Guaranteed for 30 days.
If you are not totally satisfied, simply return the product for a full refund (not including shipping costs.)

How To Return Merchandise:

Please put the original paper receipt in the box and ship it to:


5866 Nelson Rd. Courtenay, B.C.  V9G 7J3

Your feedback is appreciated so if possible please write the reason for the return on the back of the receipt.

Shipping costs can be refunded only if the return is a result of our error.

If you have any questions about your return just email customer service at smartthrone @ gmail.com  (without the spaces) 

or call 1 250 527 3008.

Legal Disclaimer

The squatting position should not be used by anyone with chronic knee problems.

Also, anyone who is prone to dizziness or loss of balance should have something to hold onto when using SmartThrone. For such people (and also for small children), place a chair or a walker in front of the toilet.


SmartThrone is not Guaranteed to prevent or cure any particular ailment and should not be used as a substitute for treatment by a qualified health-care professional.